Your admin, handled.

• Email management

  Inbox zero every day. We triage, draft replies, flag urgent items and archive the rest. Your VA learns your tone within a week.

• Calendar scheduling

  Meetings booked, conflicts resolved, travel time buffered. We use your existing calendar (Google, Outlook, Calendly) and send confirmations.

• Invoicing & follow-up

  Invoices raised in Xero or MYOB within 24 hours of job completion. Overdue follow-ups at 7, 14 and 30 days — polite but persistent.

• Social media

  Three posts a week across Facebook and Instagram. Content calendar agreed monthly. We draft, you approve on Monday, we schedule the rest.

• Customer enquiries

  Phone and email enquiries answered within two hours during business hours. We qualify leads and book them into your calendar.

• Data entry & CRM

  Contacts entered, leads tagged, notes updated after every call. We work in HubSpot, Jobber, Tradify and most NZ trade platforms.

1. Discovery call

   30 minutes to understand your business, pain points and tools. We match you with a VA who has relevant experience.

2. Onboarding week

   Your VA shadows your inbox, calendar and processes for five days. We document your preferences and set up shared access.

3. Running start

   From week two your VA works independently. A weekly 15-minute check-in keeps things on track. Adjust hours any time.

4. Monthly review

   Hours used, tasks completed, time saved. We suggest process improvements and flag anything that needs your attention.

• KP
  Karen PotikiFounder · 14 years EA experience

  Former executive assistant at Fonterra. Manages the Growth and Scale accounts personally.

• JT
  Jade ThompsonVA · Trades specialist

  Handles six tradies' admin across Tradify and Xero. Knows job costing, purchase orders and H&S paperwork.

• SM
  Sam MuirVA · Social & content

  Runs social calendars for eight clients. Canva, Later, Meta Business Suite. Writes copy that sounds like you, not a bot.

• RH
  Riko HēnareVA · E-commerce

  Shopify orders, supplier comms, returns processing. Handles two online stores and a weekend market stall's logistics.

All prices + GST. No lock-in contracts — cancel or change plan with 14 days notice. Extra hours at $48/hr.

• I was doing three hours of admin every night after the kids went to bed. Sidekick took that off me in week one. I sleep now.

• Our overdue invoices dropped from $14k to under $2k within two months. Jade is relentless but never rude. Customers actually thank her for the reminders.

• Sam runs our Instagram and Facebook. Engagement is up 40% and I have not opened Canva in four months. The content calendar she builds is better than anything our old agency produced.